In some condition, it's possible for the authenticator to be triggered while it's being reloaded, but the authenticator is supposed to fallback on is not yet available in the classloader which will produce an error like:
When this happens, the authenticator is broken for good. There are two ways to get back to a stable situation:
- the simplest is to restart
- if the authentication is configured in the admin UI and you can still access the admin UI:
- change the authenticator in the admin UI
- uninstall an extension "on farm"
- put back the token authentificator
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