There are 3 updates, 1 comment.
 
 
XWiki Platform / cid:jira-generated-image-avatar-64ac9895-05cb-44b6-b7c3-8a25eb232f15 XWIKI-23585 Open

Can't import files with emoji with Office importer

 
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3 updates

 
cid:jira-generated-image-avatar-e27c77ba-3a51-4e22-b670-e553be9ef255 Changes by Camelia Andrei on 09/Oct/25 16:18
 
Description: Steps to reproduce:
* Start XWiki 16.10.11
* Go administration and click connect to Office server
* Import a 3.7 MB .docx file (52 pages) containing emoji (file is confidential, if needed please contact me)

Environement
* Libre Office 7.6 (standard configuration)
* XWiki 16.10.11 (XWiki Cloud)
* Mozilla Firefox 143.0.4 (64-bit)
* Database: MariaDB
* Servlet: tomcat9

Results:
* UI Displays the error "Office import failed: ErrorError saving document [DOCUMENT]"
* In the browser's console there's: "Failed to open the tree to node document:xwiki:XWiki.OfficeImporter"

In the logs I found the following error:
[^
logs error . docx log ]
  

Observations:
I have not reproduced the issue with a 16.10.9 XWiki Cloud instance
Attachment: logs.docx
Attachment: error.log
 
 

1 comment

 
cid:jira-generated-image-avatar-e27c77ba-3a51-4e22-b670-e553be9ef255 Camelia Andrei on 09/Oct/25 16:21
 

Thank you Simon Urli I've added the details in the description and changed the error file type.
I'll see if LO version could be changed with supported one: 25.2.6.