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XWiki Platform / cid:jira-generated-image-avatar-6aaa90da-0565-4f4e-af07-95145c01694c XWIKI-23585 Open

Can't import files with emoji with Office importer

 
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cid:jira-generated-image-avatar-e16944be-0158-46ca-a21c-8a489de66069 Changes by Camelia Andrei on 09/Oct/25 16:17
 
Description: Steps to reproduce:
* Start XWiki 16.10.11
* Go administration and click connect to Office server
* Import a 3.7 MB .docx file (52 pages) containing emoji (file is confidential, if needed please contact me)

Environement
* Libre Office 7.6 (standard configuration)
* XWiki 16.10.11 (XWiki Cloud)
* Mozilla Firefox 143.0.4 (64-bit)
* Database: MariaDB
* Servlet: tomcat9

Results:
* UI Displays the error "Office import failed: ErrorError saving document [DOCUMENT]"
* In the browser's console there's: "Failed to open the tree to node document:xwiki:XWiki.OfficeImporter"

In the logs I found the following error:
[^logs.docx]

Observations:
I have not reproduced the issue with a 16.10.9 XWiki Cloud instance