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XWiki Platform / cid:jira-generated-image-avatar-e36f3d01-a076-4bd1-9af8-035785d751e8 XWIKI-23211 Open

Office import fails

 
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cid:jira-generated-image-avatar-414b4f48-ba3e-4b54-98f9-8f960d715a02 Karl Bielecke on 18/Aug/25 14:29
 

Hello everyone,

i wasn't able to resolve the problem, so i set up a new server instance and i also couldn't reproduce the error.

Still, the old instance even with actual updates is broken.

I still have no clue, BUT we changed our hypervisor from vmware to another and maybe it's related. The SID of the hdd changed as we know, some windows server machines had some weird issues... so i think maybe this change from one hypervisor to another caused the office importer fails.

But unfortunately i cannot point to the exact issue what caused this failure.

I think, this ticket can be closed.