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XWiki Platform / cid:jira-generated-image-avatar-0dd18c24-0838-448c-aee0-f5e3ed52769e XWIKI-23211 Closed

Office import fails

 
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cid:jira-generated-image-avatar-261389b4-cf33-4923-bd2a-87171855b2e4 Karl Bielecke on 21/Nov/25 11:53
 

Hi again,

unfortunatly, now i got the same problem.

Today i upgraded from 17.7.x to 17.9.x
 

Das Makro [office] konnte nicht ausgeführt werden. Grund: [Could not open document: input.docx]. Klicke auf diese Nachricht, um Details zu erfahren.
org.xwiki.rendering.macro.MacroExecutionException: Failed to view office attachment.
Caused by: org.xwiki.officeimporter.OfficeImporterException: Error while converting document [PC-Ordnung_02_09_2025-Entwurf (4).docx] into html.
Caused by: org.xwiki.officeimporter.converter.OfficeConverterException: Error while performing conversion.
Caused by: org.jodconverter.core.office.OfficeException: Local conversion failed
Caused by: java.lang.NullPointerException: Could not open document: input.docx

 

This page had shown the document without problems before the update. I have absolutely no clue whats causing the problem. But i'm sure when i install a complete fresh instance on a new server this problem won't occure.

It's just the office component that's failing the rest seem to work just fine.