There are 3 updates, 4 comments.
 
 
XWiki Platform / cid:jira-generated-image-avatar-fe22705c-3b20-4616-acd8-e4d6b7746b81 XWIKI-24370 Closed

Can't import a large Word document

 
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3 updates

 
cid:jira-generated-image-avatar-56596100-f742-4a76-83fa-cc9266832cd0 Changes by Nikita Petrenko on 02/Jun/26 14:13
 
Assignee: Nikita Petrenko
Resolution: Cannot Reproduce
Status: Open Closed
 
 

4 comments

 
cid:jira-generated-image-avatar-56596100-f742-4a76-83fa-cc9266832cd0 Nikita Petrenko on 02/Jun/26 14:12
 

Increasing openoffice.taskExecutionTimeout = 1200000 (2mins) in xwiki.properties resolved issue, and now creation from LO ends succesfully.

 
cid:jira-generated-image-avatar-56596100-f742-4a76-83fa-cc9266832cd0 Nikita Petrenko on 02/Jun/26 14:13
 
The [^stack trace error.txt] n attemp to create pages from importing {{docx}} file in {_}XWiki Cloud 17.10.4{_}. Note that with local Jetty/HSQLDB 17.10.4 and local LO 25.8.7 (previous also checked with 25.8.4) I cannot reproduce such issue. Even with large document 33 pages that contains tables, images and text with styles.

Root cause
{noformat}
Caused by: org.jodconverter.core.office.OfficeException: Task did not complete within timeout (60000 ms)
{noformat}
 
cid:jira-generated-image-avatar-56596100-f742-4a76-83fa-cc9266832cd0 Nikita Petrenko on 02/Jun/26 14:13
 
Increasing {{openoffice.taskExecutionTimeout = 1200000}} (2mins) in {{xwiki.properties}}  for XWiki Cloud instance resolved issue, and now creation from LO ends succesfully.
 
cid:jira-generated-image-avatar-56596100-f742-4a76-83fa-cc9266832cd0 Nikita Petrenko on 02/Jun/26 14:16
 
Increasing {{openoffice.taskExecutionTimeout = 1200000 120000 }} (2mins) in {{xwiki.properties}} for XWiki Cloud instance resolved issue, and now creation from LO ends succesfully.