Hi, I agree as well, getting feedback would be great. Actually I should have started doing this on products a long time ago, thanks for the initiative ;-) Let me know if you need any help to put the survey online on XWiki.org. Guillaume On Thu, Feb 26, 2009 at 3:26 PM, Jerome Velociter <[email protected]> wrote:

Hi Emilie,

Good initiative, I think it's important we get feedback on the xwiki.org site, since we (developers) know its organization too well, so we are biased when it come to evaluating its usability/structure :)

Jerome.

Emilie Ogez wrote:

...

Hello,

My name is Émilie Ogez. I am the marketing and communication manager at XWiki SAS (the company supporting the XWiki.org Open-Source project).

I've given a look at the current XWiki.org website and I think there's room for improvement. I'd be glad to:

* help improving the design and content of the XWiki.org website * suggest animation ideas for the XWiki Developers community * help improving XWiki products by gathering user feedback

In order to do this, I would like to publish 2 online surveys on XWiki.org:

* a survey asking users about what they think of the current XWiki.org website (do they find content easily, is it intuitive to use) * a survey asking users about how they're using XWiki products and how we could improve our product range

I started with the survey about XWiki.org. I'd like to send it to people from the Devs & Users list and to make it available to XWiki.org visitors. Survey answers would help us improve the website and make it more effective and attractive for the XWiki.org community.

Here's the survey contents I suggest: http://www.xwiki.org/xwiki/bin/view/Main/Survey. I'd be glad to get your feedback about it about it before putting it online.

Thanks,

Émilie

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-- Guillaume Lerouge Product Manager - XWiki Skype ID : wikibc http://guillaumelerouge.com/

On Feb 26, 2009, at 10:43 PM, Marius Dumitru Florea wrote:

Hi Emilie,

Sergiu Dumitriu wrote:

...

Emilie Ogez wrote:

...

Hello,

My name is Émilie Ogez. I am the marketing and communication manager at XWiki SAS (the company supporting the XWiki.org Open-Source project).

I've given a look at the current XWiki.org website and I think there's room for improvement. I'd be glad to:

* help improving the design and content of the XWiki.org website * suggest animation ideas for the XWiki Developers community * help improving XWiki products by gathering user feedback

In order to do this, I would like to publish 2 online surveys on XWiki.org:

* a survey asking users about what they think of the current XWiki.org website (do they find content easily, is it intuitive to use) * a survey asking users about how they're using XWiki products and how we could improve our product range

I started with the survey about XWiki.org. I'd like to send it to people from the Devs & Users list and to make it available to XWiki.org visitors. Survey answers would help us improve the website and make it more effective and attractive for the XWiki.org community.

Here's the survey contents I suggest: http://www.xwiki.org/xwiki/bin/view/Main/Survey. I'd be glad to get your feedback about it about it before putting it online.

The yes/no options should not be checkboxes, but radio buttons.

Apart from quantity and quality, we should also ask about the information organization, ease of use, ease of access.

I agree with Sergiu. I too think the survey should have more questions and maybe we should let users give marks (from 1-bad to 5-exceptional, or something similar) and not just yes/no answers. I'm not a survey expert though.

I agree with Marius you should never ask for yes/no (you won't know what to do with the result) but a scale of 1-5 instead. Thanks -Vincent http://xwiki.com http://xwiki.org http://massol.net