[xwiki-devs] [UX][Proposal][XWiki5Minutes] Welcome Wizard
Hi, As part of "The first 5 minutes experience with XWiki" project I want to propose a layered help/introduction wizard: http://incubator.myxwiki.org/xwiki/bin/view/Improvements/XWiki5MinutesPropos... Thanks, Caty
+1, looks very nice. Where do the "Learn more" links point to? Thanks, Marius On 05/27/2011 05:41 PM, Ecaterina Moraru (Valica) wrote:
Hi,
As part of "The first 5 minutes experience with XWiki" project I want to propose a layered help/introduction wizard: http://incubator.myxwiki.org/xwiki/bin/view/Improvements/XWiki5MinutesPropos...
Thanks, Caty _______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
On Mon, May 30, 2011 at 09:21, Marius Dumitru Florea < [email protected]> wrote:
+1, looks very nice. Where do the "Learn more" links point to?
"Learn more" should lead to online/offline documentation or to another stepping process related to the subject. Thanks, Caty
Thanks, Marius
On 05/27/2011 05:41 PM, Ecaterina Moraru (Valica) wrote:
Hi,
As part of "The first 5 minutes experience with XWiki" project I want to propose a layered help/introduction wizard:
http://incubator.myxwiki.org/xwiki/bin/view/Improvements/XWiki5MinutesPropos...
Thanks, Caty _______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
_______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
Hi Caty and all, On May 27, 2011, at 4:41 PM, Ecaterina Moraru (Valica) wrote:
Hi,
As part of "The first 5 minutes experience with XWiki" project I want to propose a layered help/introduction wizard: http://incubator.myxwiki.org/xwiki/bin/view/Improvements/XWiki5MinutesPropos...
It's very nice. The only question I'm asking myself is whether this is solving a real problem or not. We haven't done any user survey or usability lab test so I'm not sure we know what the real problems are when someone starts using XWiki. What we could imagine though is a 3 step process: 1) we do what we think will improve the getting started experience (what you've started) with our own knowledge 2) and then we do usability tests based on our improved solution 3) we refactor to meet the discoveries done in step 2 Side note: I remember reading good advice in "Don't make me think" about usability tests. WDYT? Is that the approach we'd like to take? It seems a sensible one to me since I'm not sure it would bring much to do usability tests with the current XE since we know some of its shortcomings already so better fix those before that test. Second remark; your proposal is not touching at any of the existing things (which btw makes it all the more easy to implement which is nice :)). I'm just wondering whether we shouldn't also improve underlying stuff. For example the welcome message doesn't seem very good to me. Another idea is to make it more clear to users that the home page is a dashboard that they can edit as a personal dashboard for example. A third idea is to have a help system in place. Maybe those are things you're planning to tackle just after? WDYT? Thanks -Vincent
On Mon, May 30, 2011 at 10:23, Vincent Massol <[email protected]> wrote:
Hi Caty and all,
On May 27, 2011, at 4:41 PM, Ecaterina Moraru (Valica) wrote:
Hi,
As part of "The first 5 minutes experience with XWiki" project I want to propose a layered help/introduction wizard:
http://incubator.myxwiki.org/xwiki/bin/view/Improvements/XWiki5MinutesPropos...
It's very nice. The only question I'm asking myself is whether this is solving a real problem or not.
We haven't done any user survey or usability lab test so I'm not sure we know what the real problems are when someone starts using XWiki.
What we could imagine though is a 3 step process: 1) we do what we think will improve the getting started experience (what you've started) with our own knowledge 2) and then we do usability tests based on our improved solution 3) we refactor to meet the discoveries done in step 2
Side note: I remember reading good advice in "Don't make me think" about usability tests.
WDYT? Is that the approach we'd like to take? It seems a sensible one to me since I'm not sure it would bring much to do usability tests with the current XE since we know some of its shortcomings already so better fix those before that test.
Second remark; your proposal is not touching at any of the existing things (which btw makes it all the more easy to implement which is nice :)). I'm just wondering whether we shouldn't also improve underlying stuff. For example the welcome message doesn't seem very good to me. Another idea is to make it more clear to users that the home page is a dashboard that they can edit as a personal dashboard for example. A third idea is to have a help system in place. Maybe those are things you're planning to tackle just after?
Hi Vincent, First of all "XWiki in 5 minutes" is a very broad subject: you can think of lots of things when you say the name. We have a specification page at http://dev.xwiki.org/xwiki/bin/view/Design/XWiki5minutesExperienceMostCommon... where we suppose to list shortcomings we already know about. Would be very nice to add more ideas on that list. Among the listed issues there was the need to understand how things work and what features you have at your disposal. This proposal is about that need, having a layered help wizard system that can guide the user in his first minutes. Is not the whole solution, but is a part of it. Regarding usability tests: in a distributed - open source community is kind of hard to do usability tests because you're suppose to be in the room with the person and observe his interactions with the product. The alternative we have is to receive mostly written feedback or surveys: about the experience, about the problems. I agree we can improve in this area and again I'm asking people to respond to the mail thread http://xwiki.markmail.org/thread/vcx45otjgjpaca6a Thanks, Caty WDYT?
Thanks -Vincent
_______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
Hi, I like the concept too. It should be fast to implement and shows users what they can achieve with the wiki. Question: is it run for all users the first time they connect to the wiki? Guillaume On Mon, May 30, 2011 at 11:34, Ecaterina Moraru (Valica) <[email protected]>wrote:
On Mon, May 30, 2011 at 10:23, Vincent Massol <[email protected]> wrote:
Hi Caty and all,
On May 27, 2011, at 4:41 PM, Ecaterina Moraru (Valica) wrote:
Hi,
As part of "The first 5 minutes experience with XWiki" project I want to propose a layered help/introduction wizard:
http://incubator.myxwiki.org/xwiki/bin/view/Improvements/XWiki5MinutesPropos...
It's very nice. The only question I'm asking myself is whether this is solving a real problem or not.
We haven't done any user survey or usability lab test so I'm not sure we know what the real problems are when someone starts using XWiki.
What we could imagine though is a 3 step process: 1) we do what we think will improve the getting started experience (what you've started) with our own knowledge 2) and then we do usability tests based on our improved solution 3) we refactor to meet the discoveries done in step 2
Side note: I remember reading good advice in "Don't make me think" about usability tests.
WDYT? Is that the approach we'd like to take? It seems a sensible one to
me
since I'm not sure it would bring much to do usability tests with the current XE since we know some of its shortcomings already so better fix those before that test.
Second remark; your proposal is not touching at any of the existing things (which btw makes it all the more easy to implement which is nice :)). I'm just wondering whether we shouldn't also improve underlying stuff. For example the welcome message doesn't seem very good to me. Another idea is to make it more clear to users that the home page is a dashboard that they can edit as a personal dashboard for example. A third idea is to have a help system in place. Maybe those are things you're planning to tackle just after?
Hi Vincent,
First of all "XWiki in 5 minutes" is a very broad subject: you can think of lots of things when you say the name. We have a specification page at
http://dev.xwiki.org/xwiki/bin/view/Design/XWiki5minutesExperienceMostCommon... where we suppose to list shortcomings we already know about. Would be very nice to add more ideas on that list.
Among the listed issues there was the need to understand how things work and what features you have at your disposal. This proposal is about that need, having a layered help wizard system that can guide the user in his first minutes. Is not the whole solution, but is a part of it.
Regarding usability tests: in a distributed - open source community is kind of hard to do usability tests because you're suppose to be in the room with the person and observe his interactions with the product. The alternative we have is to receive mostly written feedback or surveys: about the experience, about the problems. I agree we can improve in this area and again I'm asking people to respond to the mail thread http://xwiki.markmail.org/thread/vcx45otjgjpaca6a
Thanks, Caty
WDYT?
Thanks -Vincent
_______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
_______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
On Mon, May 30, 2011 at 15:55, Guillaume Lerouge <[email protected]>wrote:
Hi,
I like the concept too. It should be fast to implement and shows users what they can achieve with the wiki.
Question: is it run for all users the first time they connect to the wiki?
In the mockups I've put a Help link next to the Annotations (another place could be near the Profile). - We could activate it from there (suggesting solutions depending on the context + a global help area). This approach is much general (in edit mode it would suggest a simplified version of syntax help, etc) but much harder to implement. or - We could run it at first use (having a "Show welcome help" check in the profile where we remember the preference) Thanks, Caty
Guillaume
On Mon, May 30, 2011 at 11:34, Ecaterina Moraru (Valica) <[email protected]>wrote:
On Mon, May 30, 2011 at 10:23, Vincent Massol <[email protected]> wrote:
Hi Caty and all,
On May 27, 2011, at 4:41 PM, Ecaterina Moraru (Valica) wrote:
Hi,
As part of "The first 5 minutes experience with XWiki" project I want to propose a layered help/introduction wizard:
http://incubator.myxwiki.org/xwiki/bin/view/Improvements/XWiki5MinutesPropos...
It's very nice. The only question I'm asking myself is whether this is solving a real problem or not.
We haven't done any user survey or usability lab test so I'm not sure
we
know what the real problems are when someone starts using XWiki.
What we could imagine though is a 3 step process: 1) we do what we think will improve the getting started experience (what you've started) with our own knowledge 2) and then we do usability tests based on our improved solution 3) we refactor to meet the discoveries done in step 2
Side note: I remember reading good advice in "Don't make me think" about usability tests.
WDYT? Is that the approach we'd like to take? It seems a sensible one to me since I'm not sure it would bring much to do usability tests with the current XE since we know some of its shortcomings already so better fix those before that test.
Second remark; your proposal is not touching at any of the existing things (which btw makes it all the more easy to implement which is nice :)). I'm just wondering whether we shouldn't also improve underlying stuff. For example the welcome message doesn't seem very good to me. Another idea is to make it more clear to users that the home page is a dashboard that they can edit as a personal dashboard for example. A third idea is to have a help system in place. Maybe those are things you're planning to tackle just after?
Hi Vincent,
First of all "XWiki in 5 minutes" is a very broad subject: you can think of lots of things when you say the name. We have a specification page at
http://dev.xwiki.org/xwiki/bin/view/Design/XWiki5minutesExperienceMostCommon...
where we suppose to list shortcomings we already know about. Would be very nice to add more ideas on that list.
Among the listed issues there was the need to understand how things work and what features you have at your disposal. This proposal is about that need, having a layered help wizard system that can guide the user in his first minutes. Is not the whole solution, but is a part of it.
Regarding usability tests: in a distributed - open source community is kind of hard to do usability tests because you're suppose to be in the room with the person and observe his interactions with the product. The alternative we have is to receive mostly written feedback or surveys: about the experience, about the problems. I agree we can improve in this area and again I'm asking people to respond to the mail thread http://xwiki.markmail.org/thread/vcx45otjgjpaca6a
Thanks, Caty
WDYT?
Thanks -Vincent
_______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
_______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
_______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
participants (4)
-
Ecaterina Moraru (Valica) -
Guillaume Lerouge -
Marius Dumitru Florea -
Vincent Massol