[xwiki-users] Problem with deleted user - not fully deleted?

version=2.7.33656 Ok, so I have a custom XWikiAuthServiceImpl login that after authenticating via a smart card looks up a user from a database and creates a xwiki user. To verify it was working after some changes, I deleted a user that previously could log in fine, and then had them try to log in again. They got a screen with no skin applied and an error "You are not allowed to view this document or perform this action". I did the same for a different user, and they had no trouble at all, with their user being created again just fine. I looked in the admin console, and the user with the problem is not listed. So I tried creating the user with the problem by hand in the Admin console, but it claims the user already exists. Also, I have an output line in my extended XWikiAuthServiceImpl code that tells me that it made it to that point. Right after it is an exception: "org.xwiki.velocity.XWikiVelocityException: Failed to evaluate content with id [/templates/xwikivars.vm]" I can't be sure it's related, but seems to be. Is there perhaps lingering user info in the database for this user? If so, how do I get rid of it? Or is it something else entirely? Thanks for any help. Lenny