On 08 Jun 2016, at 13:27, Ecaterina Moraru (Valica) <[email protected]> wrote:
I've used the following suggestions: - Vincent: replaced "If you need help with your wiki, you can contact our" to "If you need help with XWiki you can contact" - Guillaume: replaced "professional support" with "Professional Support"
Updated the screenshots.
Votes so far: A: +0.5 (GD), +1 (Caty) B: +1 (Vincent), C: +0.5 (GD)
I've voted for A, since the Community Support is presented on the same page as Professional Support. I've wanted to keep the message as short as possible, while satisfing the purpose: letting the user know he can get support.
That logic is wrong. If your intent was to " I've wanted to keep the message as short as possible, while satisfing the purpose: letting the user know he can get support.” then you could have simply said: “If you need help with xwiki you can contact the Support” and link to https://www.xwiki.org/xwiki/bin/view/Main/Support which shows all support options. Personally I prefer B because it shows all options more clearly but I’d also be fine with “If you need help with xwiki you can contact the Support”. Thanks -Vincent
Thanks, Caty
On Tue, Jun 7, 2016 at 11:23 AM, Guillaume Delhumeau < [email protected]> wrote:
+1 for A or C, with the wording "Professional Support".
2016-06-06 15:35 GMT+02:00 Vincent Massol <[email protected]>:
On 06 Jun 2016, at 15:27, Vincent Massol <[email protected]> wrote:
Hi,
On 06 Jun 2016, at 15:19, Ecaterina Moraru (Valica) <
wrote:
Hi,
This is a follow up for the governance changes mail, see http://markmail.org/message/mcbcvd4i5cgoebh5
This proposal aims to add a support panel inside XWiki Enterprise:
http://design.xwiki.org/xwiki/bin/view/Proposal/HomepageSketches/HomepageSup...
There are 3 variants you can vote on: A, B and C.
If the goal is to offer a Support Panel then I don’t the “hosting offers” makes sense. For pure support, I’d vote for B but I wouldn’t say “our” which means nothing when a user sees this in his wiki (since “our” points to the company/entity in which the wiki was installed). I’d say instead “If you need help with XWiki you can contact:”.
Note that I also wrote “XWiki” instead of “your wiki” since the admin of the wiki would be the one to help with their wiki ;)
Thanks -Vincent
Note that another alternative is to have this as a tip for the Tip
Panel.
If the goal is to offer a more general panel listing business offers
then it makes sense to offer support, hosting, and even other offers.
Thanks -Vincent
Let me know what you think.
Thanks, Caty
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