Vincent et.al., Here are my questions after having read the responses so far: - I didn't know about Nabble, I like it much better, it allows me to focus on the subjects I am interested in. But it only takes me from a flat list of EMAILS to a flat list of SUBJECTS. As soon as the community grows and the # of subjects with it, you have the same problem as before, but lets wait until more people suffer from information overload and hopefully we find out before they unsubscribe. - I realized that different people have different ways of communication and preferences in how to categorize topics (I prefer categories, you prefer a good searching machine). Let me state the difficulties I encountered, when I started using XWiki, maybe that sheds some light on what I am looking for: First of all I am using XWiki on your farm. I initially thought the xwiki-'users' in the mailing list are of the same kind until I realized that the overwhelming majority of posts where not about how to use xwiki, it was about how to make it work properly so others can use it. I wasn't looking for solutions of how to upgrade from beta2 to 3 without problems, I was looking for 'how to use Xwiki'. I found the FAQ, but some links in there didn't work and some entries seemed to be outdated, since XWiki didn't behave as described. So I did some trial and error stuff myself, some successfully some not. So I am looking for recommendation, so I can work effectively: - Become a SW expert in how the guts of the XWIki work? - Find a XWIKI expert and pay him/her? - Stay on the users list and ignore all the developer topics there and hope enough people have similar problems? - Wait some more months until more more users like me are part of the mailing list? thanks in advance UWe vmassol wrote:
On Mar 14, 2007, at 9:37 AM, Catalin Hritcu wrote:
Hi Vincent,
On 3/14/07, Connected Performance <[email protected]> wrote:
[snip] Forums have two more advantages: - What to communicate: Categories/topics ( i.e.'hosting xwiki',' data base topics', 'tutorials' etc, you'll get the point) enable specialization, which increases the effectiveness of developers and users (BTW: I am mostly a user of xwiki)
[snip]
This is actually a good point we should probably consider. We hardly have any categorization with the mailing lists other then the split between users and developers. Both are high traffic, and while you, or Sergiu, are probably reading everything, you cannot expect your users to do the same.
So don't you think that better categorization would help? Would it be possible to have it with the current infrastructure (e.g. we could for example tag posts, like we do for [Proposal] etc.) ? WDYT?
I think the same as Google thinks. Good search tool works quite nicely... :)
I also think that anything of value from the mailing list should be moved to xwiki.org, jira, etc. so that it can be retrieved easily and in a formatted mode in the future. So if a user asks we redirect him to the page on xwiki.org and tell him kindly to RTM ;-)
Last, Nabble offers RSS feeds for our mailing lists so one idea could be to use our GWT Collaborative Watch tool online on xwiki.org and let users tag threads. For those who don't know what this is, it's a collaborative RSS aggregator that allows collaborative tagging. Users can add feeds, tag posts, etc. This is some internal project right now but we could possibly showcase it on xwiki.org.
Honestly, I don't think this will work in our case at hand (because it requires people to go to the information rather than the information coming to them and thus it takes too long to perform a single tag operation) but this is a really cool tool so we could showcase it in this manner and I would love to be proved wrong :-)
Thanks -Vincent
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