On Thu, Dec 11, 2008 at 5:38 PM, Graham Cree <[email protected]> wrote:
thanks for that, I'll do a bit more investigation into that area.
I've been carrying out a proof of concept using v1.6.1 and I had a little play with 1.7 yesterday, the Lucene plugin you mention is the one that has now been incorporated into xwiki?
interesting that you mention the Lucene search, the business have some other requirements on the search which I wasn't sure would be possible. I must confess to not knowing that much about Lucene but I'm under the impression (from others in here) that it may be capable of the following.
- ability to suggest words or phrases if the search detects mispelt words i.e. like Googles "Did you mean?" feature. - ability to handle grammar variations i.e. searching for "loans" would also return "loan". - natural language searches e.g. "How do I apply for a loan?"; I'm assuming that this means the search will try for an exact match on this and then disregard the meaningless words e.g. "do", "i" "for", "a" etc.
I haven't seen signs of these features in xwiki's implementation of Lucene, do you know if it could handle these?
Any comments would be appreciated.
As far as I know yes it should be possible to do this using Lucene but the the current XWiki Lucene plugin is very minimalistic, we plan to make it standard and more powerful.
TIA Graham
2008/12/11 Thomas Mortagne <[email protected]>
Hi,
On Thu, Dec 11, 2008 at 1:26 PM, Graham Cree <[email protected]> wrote:
Thanks for your reply Ricardo,
I had a quick look at the Virtual Servers & EM, but I figure if I setup 3 virtual wikis i.e. one for each site, I'd presumably have to replicate the common content into each wiki - so that it will appear in the search results, when a user searches the wiki?
Using Lucene search plugin you can search on all the wiks at the same time. Look at http://www.xwiki.org/xwiki/bin/view/Main/LuceneSearch?text=lucene&x=0&y=0 for example.
In a wiki farm, the wikis can "communicat" with each other meaning that you can link other wikis content (with the syntax: [A link on wiki "wikiname">wikiname:SomeSpace;SomePage]) and you can also have rights on a wiki for user or group from another wikis etc...
One thing I'd toyed with was using a single xwiki database, then
deploying 4
seperate (one for each country, and one for agents) instances of the xwiki application that all use the same database as their source. Then if I created seperate spaces for each country and 1 for common, the content would all be in one place, but I still need a way to prevent spaces from being accessible to the public users of different websites. If we used this approach could we define a different public user for each website?
This would be difficult to do because each instance will have it's own caches for lot's of thing so when you modify something on a instance the other instance will be aware of that. For that you can use cache clustering but it's really easier to user XEM for such a use case. Plus with XEM you can easily manage he mapping between domain names and wikis.
Cheers Graham
2008/12/11 [Ricardo Rodriguez] Your EPEC Network ICT Team < [email protected]>
Hi Graham,
If you are looking for consultancy, I am sure http://xwiki.com is the right place to start with.
If you are simply asking if what you are looking for is possible with XWiki, I think yes. I think it is worth you take a look to Virtual servers (http://www.xwiki.org/xwiki/bin/view/FAQ/HowToSetupVirtualWikis
)
and XWiki Enterprise Manager (http://manager.xwiki.org/xwiki/bin/view/Main/).
XWiki has a huge number of features, many of them not obvious by now for a regular user like me, that allow fine grained access control and a complete separation between business rules, presentation and data.
I think we need a better understanding of the available tools and a lot of imagination to put things together! :-)
Hope this helps,
Ricardo
creegers wrote:
I'm currently trying to measure XWIKI against some business requirements; our business are basically looking for a simple WIKI that we can use to store corporate/enterprise knowledge in a single place and make available to the public via our websites and internally to our customer service agents.
For a little more background to the requirements, the business is a financial institution that provides loan products in different countries. Each country currently has their own website (served on different domains, with no obvious links to others), customers can apply for financial products and administer their accounts through the sites, the terminology used to describe the products is the same regardless of the country, however the business rules e.g. application process, interest rates is/can be different.
The business want to expose the content deemed as publicly available through a FAQ/WIKI section on each website, however they don't wish other countries content to be displayed on that website.
Our customer service agents should be able to search the entire WIKI when dealing with customers phone enquiries, they also wish there to be more internal information available to the agents.
I'm struggling to think of a way to achieve this using XWIKI and would be grateful of any advice.
Thanks in advance Graham
-- Ricardo RodrÃguez Your EPEC Network ICT Team
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