Brandon: Thanks for a quick response. I should have specified that it was IE6 (I had all but forgotten that there was any other version). And ditto on Firefox, though I use FireBug (and anything else I can get my hands on - hadn't heard of "Web Developer"). After becoming used to that, using IE is like working blindfolded, handcuffed, with thick gloves on... in a sewer. Your concern about sounding patronizing notwithstanding, you managed to mention one thing I overlooked (looking at the error icon, duh) and one thing of which I was unaware (option for notification on script errors) as well one thing I've only just begun asking the users to do (sending me the messages that Windows offers to send when tattling on a misbehaving program). Not bad on little to no evidence... if you're not careful, you might encourage more of such questions in the future, to the everlasting chagrin of all the regulars. I now submit to the discipline of the group. However, it's hard to imagine any (lawful) punishment that would deter me from seeking help for a problem of this urgency, so perhaps you are the one who should be punished... brain[sic]
-----Original Message----- From: Esbach, Brandon [mailto:[email protected]] Sent: Wednesday, November 01, 2006 10:37 AM To: [email protected] Subject: RE: [xwiki-users] IE browser crash
IE can be a real nasty piece of work when it's not treated right, and often even when it is.
I usually use firefox and the 3rd party extension called "Web Developer" as this provides a page tester which tests even CSS errors (among other very useful tools for general web development)
However, as you're talking IE, I still have some suggestions for you to start out with. [note: the following may sound patronising and are fairly low grade checks, easy to do and quick to rule out common issues]
First things first though, if you are using IE7 then I would first test with IE6, likewise if you are using any IE below IE6 then test first with IE6. Purely as IE6 is the one version I have tested to death on my end with Xwiki..
I would suggest starting with the built in Error reporting (a small icon in the bottom left of the explorer window), to determine if any errors in script are the cause. It is better to activate the actual notification for finding problems though. To enable the IE script notification: 1) Go to the menu "Tools" => "Internet Options" 2) Select the "Advanced" tab 3) Under browsing, make sure the option "Display a notification about every script error" is checked. 4) Perform Xwiki operations suspected of causing an error, to eliminate script problems.
CSS problems rarely cause IE to crash, but it is also worth checking that any custom CSS is compliant with IE (CSS1 and some special IE CSS only, if I recall correctly - IE6 and below don't support CSS1 or CSS2).
Short of that, I would need more information such as a screenshot of the crash screen (choose to view the data being sent, this provides the modules that are crashing and can give some indication of where the problem lies).
-----Original Message----- From: THOMAS, BRIAN M (SBCSI) [mailto:[email protected]] Sent: 01 November 2006 16:05 To: [email protected] Subject: [xwiki-users] IE browser crash
In a sane world, this would serve as just one more reason not to click on the blue 'e'. In my world, however, it threatens to scuttle a project to re-host an enterprise-wide reference web site, so I'm hoping someone else has seen this. Considering how little I have to go on, I'm embarassed to share it with the list, but I'm approaching desparation.
The evidence I have is sketchy, so the characterization is a bit thin, but here goes:
On XWiki 0.9.840, IE occasionally crashes while reloading a document after saving it. The save succeeds, and reloading the doc again causes no problems. I don't yet have a handle on the browser's memory use or anything characterizing the other docs the users have visited, but it appears to be unrelated to the specific document. At the moment I'm not aware of crashes at any other times, so I'm grateful for that much, being the firmest bit of evidence I've got.
Anyone had any similar experiences that might shed light on the subject?
brain[sic]