14 Nov
2014
14 Nov
'14
9:11 p.m.
Hi Keith,
On 14 Nov 2014 at 21:01:06, Keith Peden
(kpeden@standardstech.com(mailto:kpeden@standardstech.com)) wrote:
Hello,
I have Xwiki 6.2.3 and OpenOffice 4.1 installed in a Windows 7 sandbox.
I have been able to import Word 2010 documents using Office Importer
successfully and can create pages just fine. Except for one document which
gives me the following: "Error while converting document [NDRM CH7.docx]
into html." using Import from Office.
I have reviewed the log file, but the only obvious error (to me anyway) is a
timeout error, though that may be a smokescreen. I have modified
openoffice.taskExecutionTimeout from 30000 to 1200000, but it seems to have
not effect.
Thanks for any help you can provide! I can email the log file and the
document upon request.
When you have a problem the first thing to try is to load your document in
openoffice/libreoffice and convert it to HTML in there and see if it works (you can also
verify the time it takes for the conversion).
Now, indeed the timeout parameter is important. I’ve also had timeout issues with the
default timeout and increasing it solved my problem.
Thanks
-Vincent
Regards, Keith