Cheers
Graham
2008/12/11 [Ricardo Rodriguez] Your EPEC Network ICT Team <
webmaster(a)environmentalchange.net>
Hi Graham,
If you are looking for consultancy, I am sure
http://xwiki.com is the
right place to start with.
If you are simply asking if what you are looking for is possible with
XWiki, I think yes. I think it is worth you take a look to Virtual
servers (
http://www.xwiki.org/xwiki/bin/view/FAQ/HowToSetupVirtualWikis)
and XWiki Enterprise Manager
(
http://manager.xwiki.org/xwiki/bin/view/Main/).
XWiki has a huge number of features, many of them not obvious by now for
a regular user like me, that allow fine grained access control and a
complete separation between business rules, presentation and data.
I think we need a better understanding of the available tools and a lot
of imagination to put things together! :-)
Hope this helps,
Ricardo
creegers wrote:
I'm currently trying to measure XWIKI against
some business requirements;
our
business are basically looking for a simple WIKI
that we can use to store
corporate/enterprise knowledge in a single place and make available to
the
public via our websites and internally to our
customer service agents.
For a little more background to the requirements, the business is a
financial institution that provides loan products in different countries.
Each country currently has their own website (served on different
domains,
with no obvious links to others), customers can
apply for financial
products
and administer their accounts through the sites,
the terminology used to
describe the products is the same regardless of the country, however the
business rules e.g. application process, interest rates is/can be
different.
The business want to expose the content deemed as publicly available
through
a FAQ/WIKI section on each website, however they
don't wish other
countries
content to be displayed on that website.
Our customer service agents should be able to search the entire WIKI when
dealing with customers phone enquiries, they also wish there to be more
internal information available to the agents.
I'm struggling to think of a way to achieve this using XWIKI and would be
grateful of any advice.
Thanks in advance
Graham
--
Ricardo Rodríguez
Your EPEC Network ICT Team
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