On 11/24/2010 04:12 PM, Fabio Mancinelli wrote:
Hi Caty,
a mail to share my vision about the User Status feature.
The main idea is to have a mechanism for users to broadcast messages
concerning their activities.
The key use cases for this are:
1) Fast communication between enterprise members which can replace IMs
and mails with user status
1.1) Communicate what you are working on
Obvious, +1.
1.2) Quick question answering and feedback
gathering
You mean something like:
BigBoss says:
How do we get through the crisis?
Jimmy says:
@BigBoss reduce costs!
Mike says:
@BigBoss sell more!
And:
Jimmy says:
@Timmy where can I get a W80 form?
Timmy says:
@Jimmy room 404
1.3) Interesting material dissemination
You mean link sharing?
2) Focused discussions about a given topic
I'm not sure this is the best way to communicate. It might work if it
behaves a bit like instant messaging, with updates being refreshed in
real time. Also, for it to make sense as a discussion, it should be
threaded. So this starts to look like Google Wave, which somehow failed.
It might work in an intranet, but still it would diverge too much from a
simple status update, and I'm not sure how it can be integrated nicely
inside the current Activity UI (nor the implementation, but that's not
critical).
3) Fast communication with external clients to
keep them up-to-date
I'm not sure I get this. Isn't an *intra*net supposed to be internal,
inaccessible to external parties?
Do you mean closed group messages, visible only in a given space?
In order to realize these use cases we need
something that resembles
to Facebook's Wall or, if we look at more enterprise oriented
products, to SalesForce chatter (
http://www.salesforce.com/chatter)
This is getting too far from the initial ideas. It was supposed to be
integrated in the recent activity, as little user messages mixed among
wiki activity. Now it looks like the main goal is user communication,
with wiki activity on the second place. Going the Chatter way would
imply many changes in the ActivityStream implementation, the
{{activity}} macro, and the Recent Activity UI.
I'm not saying we shouldn't try to go there, I'm only asking if we want
to do it as the "User Statuses" sub-feature inside the Activity feature.
In particular:
1) The feature should be implemented as an internal subsystem that
takes advantage of the Wiki underlying model for exposing information
That's always the case.
1.1) User status can contain reference to Wiki
entities (i.e., page,
attachments, comments) and external links. As Jerome said in a
previous email, this is key. An autocompletion mechanism could help
making this feature more usable.
The full wiki syntax might be available, which includes links to
documents/attachment. If we do that, then should the WYSIWYG be
displayed as well?
1.2) I am not sure that we need to provide an
upload mechanism to
associate an artifact to a user status. Linking an attachment in a
Wiki page is sufficient in my opinion.
+1 for links to existing data only. We could provide a "notify this"
checkbox in the edit/upload UI.
2) It should be possible to define one or more
"neighborhoods", i.e.,
people that will receive our status updates
We could have activities for a space, and activities for a group. This
means that in the group UI we could integrate a "say something" widget.
Another idea is a panel which allows you to specify where to post the
update: global (default), current space, specific space (with suggest),
group of users (with suggest), specific user (with suggest).
My fear is that the UI will be too complex, which increases the
likelihood of users abandoning their update. If something takes too much
to accomplish, or there are too many knobs to tinker with, then people
will avoid that.
2.1) This is something that is more powerful wrt
to what we have in
Facebook because it would allow us to create different social-graphs
that can be targeted when a user status is updated
3) It should be possible to comment on a status update (e.g., quick
question answering and feedback gathering use case)
Is a simple "reply to this" enough?
4) The user status are not tweets... I think that
the number of
character should be limited to a reasonable high threshold (e.g.,
2048)
The current activity stream allows for 2000 characters (which usually is
rounded to something more), so this should be OK.
5) User statuses should be visible only to the
users belonging to the
"neighborhood" targeted by the status
This can be done at the UI level, but it's going to be hard to protect
it at the API level. We can do it if we change the activitystream plugin
to expose more high level methods, like getEventsForCurrentSpace and
getEventsForCurrentGroup, while keeping the generic methods protected
(as they are now). I don't like this, since it introduces details about
the high-level application inside the low-level platform.
6) User statuses could be displayed using an
activity stream in the
user's profile page and also on the home activity stream
6.1) The user statuses should also appear in the Workspace home pages.
In this case they are configured to display the statuses of the
"neighborhood" implicitly defined by all the members of the workspace.
Feedback is welcome.
So, my two main questions:
1. Do we want to make the "User Statuses" this complex? Or do we
separate into a simple "User Statuses" and a complex
facebook/chatter/wave like application?
I find this related with synchronous vs asynchronous communication.
Sometimes I think that it should be great to have a chat-like
application within XWiki. That way, users teaming around XWiki won't
need any other tool to establish a synchronous communication about a
work going on within XWiki or about any other topic they decide. For
instance, does it make sense to create such a service within XWiki to
allow devs use it instead of using Skype or IRC channels? Is it a matter
of decision to use this external applications or it is a matter of not
having man/woman power to create such an application within XWiki?
I see User Statuses as an advanced asynchronous communication tool
within the XWiki environment.
Thus, I'm more for splitting the applications are having a simple "User
Statuses" and a complex synchronous communication system.
Thanks!
2. What are the possible targets of a message?
2.1 Only neighborhoods == XWiki Groups and users
- group:XWiki.XWikiAllGroup
- group:XWiki.R&DGroup
- user:XWiki.johndoe
2.2 Only Wiki, space or page
2.3 Entity references which can target different things, like:
- somewiki
- somewiki:somespace
- somewiki:somespace.somepage
- somewiki:XWiki.somegroup#XWiki.XWikiGroup
- somewiki:XWiki.someuser#XWiki.XWikiUsers
I do prefer 2.3 option. I'm thinking about XWiki pages representing
resources, a meeting room, for instance. I would like to broadcast
messages to this page on its own and/or an user or one/several groups
users concerned by them.
> On Mon, Nov 22, 2010 at 2:20 PM, Ecaterina Moraru (Valica)
> <valicac(a)gmail.com> wrote:
>
>> On Mon, Nov 22, 2010 at 15:19, Ecaterina Moraru (Valica)
>> <valicac(a)gmail.com>wrote;wrote:
>>
>>
>>> Hi,
>>>
>>> There are some features that need to be investigated during the XE 2.7
>>> timeframe in order to be able to integrate them in XE 3.0.
>>> One of them is **User Statuses** and a main definition for it is: "On
>>> create a User status& twitter
integration feature"
>>>
>>> The question is what should we integrate and cover if we want to have
>>> statuses in XE.
>>> In order to deploy mockups I need to have some clear requirements and
>>>
>>> Please share your vision.
>>>
>>>
>>>
>> Hi,
>>
>> Some questions I have:
>> - is it worth it to make our own status casting or can we use directly
>> Twitter API?
>> -- do we plan to integrate other services beside Twitter in the
>> identify Twitter entries?
>> - what are the actions other users can make on a user status?
>> -- They can comment/respond to it? right away or in the status
>> -- Can they like it?
>> -- Can they attach something to it?
>> - what actions should the casting box have?
>> -- The user can enter just characters?
>> -- How many chars?
>> -- Can he upload a file?
>> - what is the visibility of user statuses?
>> -- are they available for anyone with view/edit right?
>> - what is the location where we display the status?
>> -- Home Activity Stream?
>> -- User Profile?
>> -- special gadget/macro?
>> -- future: his vcard?
>>
--
Ricardo Rodríguez
CTO
eBioTIC.
Life Sciences, Data Modeling and Information Management Systems
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