On Mar 14, 2007, at 9:37 AM, Catalin Hritcu wrote:
Hi Vincent,
On 3/14/07, Connected Performance <Uwe(a)connectedperformance.com>
wrote:
[snip]
Forums have two more advantages:
- What to communicate: Categories/topics ( i.e.'hosting xwiki','
data base
topics', 'tutorials' etc, you'll get the point) enable
specialization, which
increases the effectiveness of developers and users (BTW: I am
mostly a user
of xwiki)
[snip]
This is actually a good point we should probably consider. We hardly
have any categorization with the mailing lists other then the split
between users and developers. Both are high traffic, and while you, or
Sergiu, are probably reading everything, you cannot expect your users
to do the same.
So don't you think that better categorization would help? Would it be
possible to have it with the current infrastructure (e.g. we could for
example tag posts, like we do for [Proposal] etc.) ? WDYT?
I think the same as Google thinks. Good search tool works quite
nicely... :)
I also think that anything of value from the mailing list should be
moved to
xwiki.org, jira, etc. so that it can be retrieved easily and
in a formatted mode in the future. So if a user asks we redirect him
to the page on
xwiki.org and tell him kindly to RTM ;-)
Last, Nabble offers RSS feeds for our mailing lists so one idea could
be to use our GWT Collaborative Watch tool online on
xwiki.org and
let users tag threads. For those who don't know what this is, it's a
collaborative RSS aggregator that allows collaborative tagging. Users
can add feeds, tag posts, etc. This is some internal project right
now but we could possibly showcase it on
xwiki.org.
Honestly, I don't think this will work in our case at hand (because
it requires people to go to the information rather than the
information coming to them and thus it takes too long to perform a
single tag operation) but this is a really cool tool so we could
showcase it in this manner and I would love to be proved wrong :-)
Thanks
-Vincent