14 Mar
2007
14 Mar
'07
1:31 a.m.
Sergiu et. al.
thanks for introducing the notion of users and developers, how about
administrators and web-designers? Are those roles done by one person
currently?
Forums have two more advantages:
- What to communicate: Categories/topics (i.e.'hosting xwiki',' data base
topics', 'tutorials' etc, you'll get the point) enable specialization,
which
increases the effectiveness of developers and users (BTW: I am mostly a user
of xwiki)
- How and when to communicate: You are not forced to read all entries in a
forum assumed it is organized in categories mentioned above. You'd pick the
categories of interest and subscribe and contribute to those. Users and
developers will have more time to focus on their task at hand.
A minor burden of a forum IMHO is the need for a moderator (maybe even per
category), in order to keep it organized. I'd volunteer to be the one for
the user (not developer) community.
BTW: XWIKI is a collaboration space, isn't it? But the user communication is
done through emails? Sounds strange.
Uwe
On 3/13/07, Sergiu Dumitriu <sergiu.dumitriu(a)gmail.com> wrote:
Hi,
We're currently using mailing lists and IRC (and person2person chats) for
answering user questions. But:
- IRC has no history (yet; when's that bot coming online?)
- mailing lists are not that easy to browse and search.
Should we make a forum for users?
Pro
- One place where users can find information, organized by topics
- Users are used to posting on forums, and we might get a larger community
Con
- Soon it will get too crowded, and (some) developers won't have the time
to answer all the emails; we need a strong community, and advanced users
knowing the code, and for this we need documentation
As a developer, I'd stick to mailing lists.
As a user, I'd say forum.
What's your opinion?
--
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