[xwiki-users] [Strategy] Improving the documentation, giving shorter answers to email questions...

Hi everyone, Here's a strategy that I try to follow and that I think might be good that we all follow. The end goal is to improve the XWiki documentation on xwiki.org. Here's how it goes: 1) someone (A) asks a question on a xwiki list 2) someone (B) knows the answer 3) B verifies that the answer can be found on xwiki.org and if so gives a link to it in the reply to A 4) If the answer is not found on xwiki.org, then B adds it (*) and then gives a link to it in the reply to A In this manner we'll all enrich the xwiki documentation and it'll only take marginally longer to answer questions. The next time someone asks the question again we can simply point him/her to the location on xwiki.org What happens now is that usually people answer in the email, often giving very long and elaborate answers with lots of knowledge/wisdom in it. Then another person comes in, asks the same question and we answer again, etc. The result is: * the xwiki.org documentation is not better * overall as a team we are less efficient (*) One difficult in putting the answer on xwiki.org is to find the right location where to put it. So here are a few tips: * For code snippets, add it to the Code Zone * For questions on how to use XWiki, please add it to the Features guide * For development questions, add it to the Developer's guide * For configuration questions and administration questions, add it to the Administration guide * For other questions, add them to the FAQ Applying my own strategy, you can find the content of this email at http://tinyurl.com/4xfel2 :) Let me know what you think! Thanks -Vincent