[xwiki-users] problem with export pdf, rtf

Hello everybody, We're are new to XWiki and everything is working great except for one thing: export to pdf and rtf. It did not work from the start. We've tried to follow the steps in the admin guide: http://platform.xwiki.org/xwiki/bin/view/AdminGuide/Configuration#HCusto mizingthePDFexportLook26Feel. We've tried tot export an near empty page but that did not work, we still get the same error message and no export. We also looked at other messages concerning similar problems but we didn't find an answer. What are we doing wrong? Is it an installation error? Thanks for any feedback. Greetings, Emile & Marcus The error message: Error number 0 in 11: Uncaught exception Wrapped Exception: Could not initialize class com.xpn.xwiki.pdf.impl.PdfExportImpl com.xpn.xwiki.XWikiException: Error number 0 in 11: Uncaught exception Wrapped Exception: Could not initialize class com.xpn.xwiki.pdf.impl.PdfExportImpl at com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:238) at com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:115) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestPr ocessor.java:431) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java: 236) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1166) at com.xpn.xwiki.web.ActionFilter.doFilter(ActionFilter.java:129) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1157) at com.xpn.xwiki.wysiwyg.server.filter.ConversionFilter.doFilter(Conversion Filter.java:152) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1157) at com.xpn.xwiki.plugin.webdav.XWikiDavFilter.doFilter(XWikiDavFilter.java: 68) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1157) at com.xpn.xwiki.web.SavedRequestRestorerFilter.doFilter(SavedRequestRestor erFilter.java:304) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1157) at com.xpn.xwiki.web.SetCharacterEncodingFilter.doFilter(SetCharacterEncodi ngFilter.java:112) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:2 16) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.jav a:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:536) at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConne ction.java:915) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:539) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java: 409) at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java :582) Wrapped Exception: java.lang.NoClassDefFoundError: Could not initialize class com.xpn.xwiki.pdf.impl.PdfExportImpl at com.xpn.xwiki.web.ExportAction.exportPDFOrRTF(ExportAction.java:180) at com.xpn.xwiki.web.ExportAction.render(ExportAction.java:64) at com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:214) at com.xpn.xwiki.web.XWikiAction.execute(XWikiAction.java:115) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestPr ocessor.java:431) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java: 236) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1166) at com.xpn.xwiki.web.ActionFilter.doFilter(ActionFilter.java:129) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1157) at com.xpn.xwiki.wysiwyg.server.filter.ConversionFilter.doFilter(Conversion Filter.java:152) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1157) at com.xpn.xwiki.plugin.webdav.XWikiDavFilter.doFilter(XWikiDavFilter.java: 68) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1157) at com.xpn.xwiki.web.SavedRequestRestorerFilter.doFilter(SavedRequestRestor erFilter.java:304) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1157) at com.xpn.xwiki.web.SetCharacterEncodingFilter.doFilter(SetCharacterEncodi ngFilter.java:112) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHan dler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:2 16) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.jav a:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:536) at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConne ction.java:915) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:539) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java: 409) at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java :582) The contents of this e-mail and attachments are confidential. It is intended for the named recipient(s) only. If you have received this e-mail in error, please notify the system manager or the sender immediately and do not disclose the contents of this e-mail to anyone or make copies. This e-mail is from the Netherlands Court of Audit, Lange Voorhout 8, 2514 ED, The Hague, NETHERLANDS.