Hi Travis,
On 03/09/2011 06:47 PM, Travis Riggs wrote:
I've been the administrator of my team's Xwiki for several years now. I
recently upgraded to Xwiki Enterprise 2.7.1.34853 from Xwiki Enterprise
2.4.
Everything seems to work great for me, but my team members can't upload
images to pages and they are occasionally seeing their page text content
disappear when they go back and forth between "WYSIWYG" and "Source"
while
editing.
In the WYSIWYG editor, they click on "Image" -> "Insert
Image...", but
instead of seeing the message:
"Select an image to insert from the list below, by clicking it, and then
advance to the next step, or double click an item to automatically select
it and advance to the next step." along with the thumbnails or the box to
upload a new image, they see a red circle with an "!" and message saying
"There was an error loading the data"
First, clear browser cache and try again. If the problem persists then
you should have some related message in the server log. Post it here.
Also, if you install Firebug you can check if the AJAX request that is
sent when you open the Insert Image dialog is handled by the server or
not (maybe it is sent to the wrong URL).
Hope this helps,
Marius
We are all using Firefox, but I'm running Ubuntu Lucid and they are running
Windows. The server is also running Ubuntu Lucid. I'm using MySQL as the
database.
Strangely, they didn't see any problems with Internet Explorer (i think ver
8)
During this upgrade, I went straight from 2.4 to 2.7. I didn't see
anything that indicated I needed upgrade incrementally. I also noticed
that I should be using InnoDB tables instead of MyISAM. I used "ALTER
TABLE.." commands to change the db tables to InnoDB by hand. When I
installed the WAR and modified the xwiki.cfg, I made sure the migration
flag was set to true.
The other change that I made was that I enabled our authentication to use
LDAP, but my users weren't having problems with their LDAP accounts. They
were using their old standard xwiki user accounts they had created several
years ago. When they did login with their LDAP accounts, they experienced
the same problems.
I originally thought this could have something to do with User rights, but
I created a test user with the same privileges as my users and it worked
just fine.
The good news is that it appears that we found a workaround with Internet
Explorer, but has anyone ever heard of this problem? Or know how to fix it
in Firefox? The other good news is that I have nightly backups of my
database and I also have the older installation of xwiki backed up. So, I
could always roll things back if need be, but I would hate to do that.
Any help would be appreciated.
Thanks,
travis riggs
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