I need to be able to support the following items with my xwiki implementation
and I'm looking for someone to verify that xwiki has the ability (I
understand there will be customization needed) to support these items:
1) provide view options such as
a) most frequently viewed
b) recently added FAQs
c) last modified by date
I know the stats module supports gathering these types of information but
can a regular page be created that would allow content to be displayed
ordered by one or more of these?
2) application shall be able to provide related information when viewing
FAQs
Is there a way to track/create relationships between items when there is
only a template used for displaying content. In other words, these aren't
unique documents.
3) provide a “key word” search based on the text of the questions and
answers stored in the database.
I'd imagine I will need to use the Lucene Search in order to get the most
flexible solution but can a search query just specific pieces of text stored
in the database. For example the question and answer fields of FAQ objects.
4) provide a “key word” search based on categories of FAQs.
In this case categories are not separated into spaces. Within the
application topics are separated into spaces, but within a given space there
will be multiple categories/topics.
5) provide the ability to track submitted questions by User
I know you can track changes, but is there a relatively easy mechanism to
see who originally created a given question.document?
6) store feedback related to FAQ’s. For example, store response to “Was the
answer helpful?”
Would creating a simple "Was this information helpful?" type tracker that
would display in each page be a matter of adding some properties to the
display object? How would the choice be recorded? Is there an event for
saving this type of information for a user that has only "View" permissions?
7) must be able to generate reports related to the answers provided by
customers.
I'm guessing if the database schema is updated to be accurate it will
probably be easier to create reports based on the information stored in the
database. Are there any plans to build any sort of reporting capabilities
into xwiki?
These are the big items that I've found I need to support. I'm trying to get
an idea about the level of work involved in implementing them so any help or
guidance would be greatly appreciated.
Thanks in advance!
.:. Kevin
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