21 Jan
2014
21 Jan
'14
4:03 p.m.
Hi,
This is just an idea:
In the context of finding easier ways for our users to report issue for our
e.x.o applications, me and Vincent played a bit with JIRA's Issue
Collectors functionality.
You can read more and see some screenshots at
http://jira.xwiki.org/browse/XINFRA-132
If we consider this to be interesting, this functionality would be
available to applications hosted on xwiki-contrib that have a
jira.xwiki.orgproject attached to them.
Thanks,
Caty
On Tue, Jan 21, 2014 at 3:12 PM, vincent(a)massol.net <vincent(a)massol.net>wrote;wrote:
Hi Caty,
On 17 Jan 2014 at 11:21:49, Ecaterina Moraru (Valica) (valicac(a)gmail.com
(mailto:valicac@gmail.com)) wrote:
Hi,
This mail should be seen as feedback for improving our e.x.o (
extensions.xwiki.org) and our contributions process, while answering
some
of my questions :)
Right now I am playing and testing some XWiki extensions from e.x.o.
The problem that I have is that I don't know where is the best place to
report bugs and issues.
1. First of all I think we should add a 'Issue Tracker' field in the
repository application, where the developer should state where the issues
should be reported (what is the preferred way of reporting and even if
the
developer is available for further iterations of
the extension).
+1 to that, see http://jira.xwiki.org/browse/XWIKI-9682
2. What issue tracker we should use and how?
Right now there are several ways the users can give feedback for a
certain
extension:
A. Direct e-mails to the developers:
I've received couple of times e-mails with questions about the extensions
I've developed. This approach is not recommended since we are doing open
development and other users might have the same question. Usually I
suggest
to use the mailinglist (
http://dev.xwiki.org/xwiki/bin/view/Community/MailingLists ) if there
are
additional questions, but an issue tracker could
also solve the problem.
I ask them to use the mailing list for questions and to report issues in
JIRA (I always make sure to create the required JIRA project if it doesn’t
already exist but usually there’s always one for my extensions).
B. Community mailinglist:
We receive many questions about the extensions on the mailinglists. The
problem is that the answers are very hard to track and share among other
users (you need to know that the question has been asked before and than
that an answer has been provided). An issue tracker would improve the
process.
C. Comments on the extension page:
There are several extensions that have comments on their extension page.
While this approach is the most accessible, it is hard to know what is
the
status of a comment and the responsible person
for it (was it fixed
already? in what version? is the comment still valid?).
D. GitHub issue tracker:
While some extensions contain just snippet code or local XARs, other
have a
repository attached to it. I know some extensions
that track their issues
on github. The advantages of this approach is that you keep total control
of your extension and also you don't need approvals from xwiki community
to
have your repository created or help with the
management of it (rights,
etc.). You handle your own development while using e.x.o as a publishing
platform. The above statements are in case you have a personal
repository.
The alternative is to have a repository on
xwiki-contrib (
https://github.com/xwiki-contrib ), but these repository could also have
the github issue tracker activated.
E. jira.xwiki.org project:
On jira.xwiki.org there is a whole section of Contributed Projects (
http://jira.xwiki.org/secure/BrowseProjects.jspa#all ). There is also a
generic XWiki Contrib project ( http://jira.xwiki.org/browse/XCONTRIB )
" to
be used by all projects till they achieve a first
release or till they
grow to a size significant enough to warrant a dedicated JIRA project"
(quote taken from http://contrib.xwiki.org/ )
F. IRC:
Even harder than mailinglist to reference.
G. other?
I've written all the ways in order to agree on the recommended way
(which I
guess is E.) while I don't think there is a
way to force the others from
happening.
Our current strategy is to have a JIRA project for all active contrib
projects. Thomas and I have created a lot of JIRA projects for projects we
knew were active. Missing project need to be created.
I agree that one difficulty is that the contributor doesn’t have the right
to create his own jira project. What we could do is:
- whenever someone ask for a repo on contrib, create a jira project by
default for him/her
- if possible automate it (I’ve researched a bit JIRA and even though they
have a notion of template projects it seems quite hard to use and require
some java coding, maybe someone need to research it a bit more).
From the outset I’d think that using the same issue tracker for all is
best but I agree that using the GitHub issue tracker is tempting for
contrib extensions. If we were to do this we would need to decide how to
handle existing jira projects for contrib projects.
3. Related extensions vs. Branched extensions vs.
Forked extensions
My problem is like this: Lets say I want to test the Forum Application.
Currently there are 3 versions of the Forum application (read more at
http://design.xwiki.org/xwiki/bin/view/Proposal/ForumApplication ).
- First of all it was hard to know that we have 3 versions for the 'same'
functionality. A feature like "Related extensions" would have been great
to
have on e.x.o.
I do a lot of gardening on this but I’d like help since this is my job to
do. Everyone should help here. So what I do is add some info box ({{info}}
macro) when I see an extension that’s made obsolete by another newer
extension. At least I try to explain about the reasons to choose one over
another. Everyone who introduces a new extension should always add such a
box.
- Then it was difficult to find out where is the
place to report issues
for
each of these applications (see the whole point
of this mail). Currently
there are 2 JIRA projects created for Forum (XAFORUM and XBB) but there
is
no place to report for SimpleForumApp.
This should be fixed by http://jira.xwiki.org/browse/XWIKI-9682
- It was hard to know what version still work and
if there is still
active
development on it (especially if you have just an
attached XAR and not a
repository).
Same answer as above with the info box.
- It is hard to know if the apps are completely
different or if they are
just forks of the same base code. Do they share the same functionality,
do
they want to be improved versions or are just
completely different
things?
These questions are important because they give
you an answer if the
entries should have separate JIRA projects or we could solve the problem
by
creating just a COMPONENT in the same JIRA
project.
Same answer as above with the info box.
- Whose responsibility is it to create the issue
tracker, to link to the
related applications, etc? (the developer? the contrib managers? other
members of the community?)
I’d say the person who creates the project on behalf of the contributor
who asks for a repo on xwiki-contrib.
The same questions apply for Calendar Application
(
http://design.xwiki.org/xwiki/bin/view/Proposal/CalendarApplication ). I
have 3 variants with other related extensions. The only extension that
has
a JIRA project associated with it is the older
extension.
So, as an user of the extension, where do I report issues?
- Do I need to ask for the creation of a separate project?
- Do I ask for the creation of a separate component in the existing
project?
- Do I report in the generic xcontrib project?
- Do I need the permission of the developer to have the project created?
You need to talk to the creators of the various “versions" to understand
if:
- the newer “version" has been rewritten from scratch, in which case it
should be a completely separate project with a different JIRA project and
different repo and different exo page. This means users can still install
both “versions".
- the newer “version" is an improvement (even if a big one) and in this
case it should have it’s major version upgraded (from 1.x to 2.0 for
example). In this case it’s the same github repo, same JIRA project, same
exo page. And users don’t install the old version anymore, the EM will
suggest the new version.
- Should we enforce the creation of projects for
the new extensions?
I don’t know what you mean by “enforce” but at least we should make it
clear on contrib.xwiki.org that whoever creates the new project should
also create the JIRA project (if we decide to continue with JIRA projects.
If we go the github tracker way then the creator should enable the github
issue tracker). It would be nice if we had a one click button to create a
new jira project from a template, right now it takes 5 minutes to create a
new one with the risk of making some mistakes.
- How we decide if an extension is big enough or
important enough to have
its own project?
We changed our informal rule not long ago on this and decided to create
jira projects all the time even for new extensions. The doc on
contrib.xwiki.org needs to be updated.
- Who should monitor these growth? (since we
actually don't know if the
extensions are used or downloaded?)
I’d everyone from the xwiki dev team should pay attention and help fix
problems.
Thanks
-Vincent
Let me know what you think.
Thanks,
Caty
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