8 Jun
2016
8 Jun
'16
2:08 p.m.
I've already explained:
"I've voted for A, since the Community Support is presented on the same
page as Professional Support. I've wanted to keep the message as short as
possible, while satisfying the purpose: letting the user know he can get
support."
The Community Support is on the same page. That link IMO introduces the
notion of support and where additional information can be found. I don't
want us to start listing all the types of support we have.
Thanks,
Caty
On Wed, Jun 8, 2016 at 3:06 PM, Vincent Massol <vincent(a)massol.net> wrote:
Hi Caty,
On 08 Jun 2016, at 13:27, Ecaterina Moraru
(Valica) <valicac(a)gmail.com>
wrote:
I've used the following suggestions:
- Vincent: replaced "If you need help with your wiki, you can contact
our"
to "If you need help with XWiki you can
contact"
- Guillaume: replaced "professional support" with "Professional
Support"
Updated the screenshots.
Votes so far:
A: +0.5 (GD), +1 (Caty)
I don’t understand option A. Maybe I’m missing something? A is about only
showing Pro support, right? Why? It says “If you need help with xwiki you
can contact Professional Support”. That’s not correct since there’s also
the option of using the community support through mailing lists or IRC.
Thus, I don’t understand the rationale for A, could you explain?
Thanks
-Vincent
B: +1 (Vincent),
C: +0.5 (GD)
I've voted for A, since the Community Support is presented on the same
page
as Professional Support. I've wanted to keep
the message as short as
possible, while satisfing the purpose: letting the user know he can get
support.
Thanks,
Caty
On Tue, Jun 7, 2016 at 11:23 AM, Guillaume Delhumeau <
guillaume.delhumeau(a)xwiki.com> wrote:
> +1 for A or C, with the wording "Professional Support".
>
> 2016-06-06 15:35 GMT+02:00 Vincent Massol <vincent(a)massol.net>et>:
>
>>
>>> On 06 Jun 2016, at 15:27, Vincent Massol <vincent(a)massol.net> wrote:
>>>
>>> Hi,
>>>
>>>> On 06 Jun 2016, at 15:19, Ecaterina Moraru (Valica) <
> valicac(a)gmail.com>
>> wrote:
>>>>
>>>> Hi,
>>>>
>>>> This is a follow up for the governance changes mail, see
>>>> http://markmail.org/message/mcbcvd4i5cgoebh5
>>>>
>>>> This proposal aims to add a support panel inside XWiki Enterprise:
>>>>
>>
>
http://design.xwiki.org/xwiki/bin/view/Proposal/HomepageSketches/HomepageSu…
>>>>
>>>> There are 3 variants you can vote on: A, B and C.
>>>
>>> If the goal is to offer a Support Panel then I don’t the “hosting
>> offers” makes sense. For pure support, I’d vote for B but I wouldn’t
say
>> “our” which means nothing when a user
sees this in his wiki (since
“our”
>> points to the company/entity in which the
wiki was installed). I’d say
>> instead “If you need help with XWiki you can contact:”.
>>
>> Note that I also wrote “XWiki” instead of “your wiki” since the admin
of
>> the wiki would be the one to help with
their wiki ;)
>>
>> Thanks
>> -Vincent
>>
>>>
>>> Note that another alternative is to have this as a tip for the Tip
> Panel.
>>>
>>> If the goal is to offer a more general panel listing business offers
>> then it makes sense to offer support, hosting, and even other offers.
>>>
>>> Thanks
>>> -Vincent
>>>
>>>> Let me know what you think.
>>>>
>>>> Thanks,
>>>> Caty
_______________________________________________
devs mailing list
devs(a)xwiki.org
http://lists.xwiki.org/mailman/listinfo/devs