Hi Caty,
On 08 Jun 2016, at 13:27, Ecaterina Moraru (Valica)
<valicac(a)gmail.com> wrote:
I've used the following suggestions:
- Vincent: replaced "If you need help with your wiki, you can contact our"
to "If you need help with XWiki you can contact"
- Guillaume: replaced "professional support" with "Professional
Support"
Updated the screenshots.
Votes so far:
A: +0.5 (GD), +1 (Caty)
I don’t understand option A. Maybe I’m missing something? A is about only showing Pro
support, right? Why? It says “If you need help with xwiki you can contact Professional
Support”. That’s not correct since there’s also the option of using the community support
through mailing lists or IRC.
Thus, I don’t understand the rationale for A, could you explain?
Thanks
-Vincent
B: +1 (Vincent),
C: +0.5 (GD)
I've voted for A, since the Community Support is presented on the same page
as Professional Support. I've wanted to keep the message as short as
possible, while satisfing the purpose: letting the user know he can get
support.
Thanks,
Caty
On Tue, Jun 7, 2016 at 11:23 AM, Guillaume Delhumeau <
guillaume.delhumeau(a)xwiki.com> wrote:
> +1 for A or C, with the wording "Professional Support".
>
> 2016-06-06 15:35 GMT+02:00 Vincent Massol <vincent(a)massol.net>et>:
>
>>
>>> On 06 Jun 2016, at 15:27, Vincent Massol <vincent(a)massol.net> wrote:
>>>
>>> Hi,
>>>
>>>> On 06 Jun 2016, at 15:19, Ecaterina Moraru (Valica) <
> valicac(a)gmail.com>
>> wrote:
>>>>
>>>> Hi,
>>>>
>>>> This is a follow up for the governance changes mail, see
>>>>
http://markmail.org/message/mcbcvd4i5cgoebh5
>>>>
>>>> This proposal aims to add a support panel inside XWiki Enterprise:
>>>>
>>
>
http://design.xwiki.org/xwiki/bin/view/Proposal/HomepageSketches/HomepageSu…
>>>>
>>>> There are 3 variants you can vote on: A, B and C.
>>>
>>> If the goal is to offer a Support Panel then I don’t the “hosting
>> offers” makes sense. For pure support, I’d vote for B but I wouldn’t say
>> “our” which means nothing when a user sees this in his wiki (since “our”
>> points to the company/entity in which the wiki was installed). I’d say
>> instead “If you need help with XWiki you can contact:”.
>>
>> Note that I also wrote “XWiki” instead of “your wiki” since the admin of
>> the wiki would be the one to help with their wiki ;)
>>
>> Thanks
>> -Vincent
>>
>>>
>>> Note that another alternative is to have this as a tip for the Tip
> Panel.
>>>
>>> If the goal is to offer a more general panel listing business offers
>> then it makes sense to offer support, hosting, and even other offers.
>>>
>>> Thanks
>>> -Vincent
>>>
>>>> Let me know what you think.
>>>>
>>>> Thanks,
>>>> Caty