Hi everyone,
Here's a strategy that I try to follow and that I think might be good
that we all follow. The end goal is to improve the XWiki documentation
on
xwiki.org.
Here's how it goes:
1) someone (A) asks a question on a xwiki list
2) someone (B) knows the answer
3) B verifies that the answer can be found on
xwiki.org and if so
gives a link to it in the reply to A
4) If the answer is not found on
xwiki.org, then B adds it (*) and
then gives a link to it in the reply to A
In this manner we'll all enrich the xwiki documentation and it'll only
take marginally longer to answer questions. The next time someone asks
the question again we can simply point him/her to the location on
xwiki.org
What happens now is that usually people answer in the email, often
giving very long and elaborate answers with lots of knowledge/wisdom
in it. Then another person comes in, asks the same question and we
answer again, etc. The result is:
* the
xwiki.org documentation is not better
* overall as a team we are less efficient
(*) One difficult in putting the answer on
xwiki.org is to find the
right location where to put it. So here are a few tips:
* For code snippets, add it to the Code Zone
* For questions on how to use XWiki, please add it to the Features guide
* For development questions, add it to the Developer's guide
* For configuration questions and administration questions, add it to
the Administration guide
* For other questions, add them to the FAQ
Applying my own strategy, you can find the content of this email at
http://tinyurl.com/4xfel2
:)
Let me know what you think!
Thanks
-Vincent