8 Jun
2016
8 Jun
'16
2:09 p.m.
On 08 Jun 2016, at 13:27, Ecaterina Moraru (Valica)
<valicac(a)gmail.com> wrote:
I've used the following suggestions:
- Vincent: replaced "If you need help with your wiki, you can contact our"
to "If you need help with XWiki you can contact"
- Guillaume: replaced "professional support" with "Professional
Support"
Updated the screenshots.
Votes so far:
A: +0.5 (GD), +1 (Caty)
B: +1 (Vincent),
C: +0.5 (GD)
I've voted for A, since the Community Support is presented on the same page
as Professional Support. I've wanted to keep the message as short as
possible, while satisfing the purpose: letting the user know he can get
support.
That logic is wrong. If your intent was to " I've wanted to keep the message as
short as possible, while satisfing the purpose: letting the user know he can get support.”
then you could have simply said:
“If you need help with xwiki you can contact the Support” and link to
https://www.xwiki.org/xwiki/bin/view/Main/Support which shows all support options.
Personally I prefer B because it shows all options more clearly but I’d also be fine with
“If you need help with xwiki you can contact the Support”.
Thanks
-Vincent
Thanks,
Caty
On Tue, Jun 7, 2016 at 11:23 AM, Guillaume Delhumeau <
guillaume.delhumeau(a)xwiki.com> wrote:
+1 for A or C, with the wording
"Professional Support".
2016-06-06 15:35 GMT+02:00 Vincent Massol <vincent(a)massol.net>et>:
Panel.
--
Guillaume Delhumeau (guillaume.delhumeau(a)xwiki.com)
Research & Development Engineer at XWiki SAS
Committer on the XWiki.org project
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> On 06 Jun 2016, at 15:27, Vincent Massol <vincent(a)massol.net> wrote:
>
> Hi,
>
>> On 06 Jun 2016, at 15:19, Ecaterina Moraru (Valica) <
valicac(a)gmail.com>
wrote:
http://design.xwiki.org/xwiki/bin/view/Proposal/HomepageSketches/HomepageSu…
>
> Hi,
>
> This is a follow up for the governance changes mail, see
> http://markmail.org/message/mcbcvd4i5cgoebh5
>
> This proposal aims to add a support panel inside XWiki Enterprise:
>
>
> There are 3 variants you can vote on: A, B and C.
If the goal is to offer a Support Panel then I don’t the “hosting
offers” makes
sense. For pure support, I’d vote for B but I wouldn’t say
“our” which means nothing when a user sees this in his wiki (since “our”
points to the company/entity in which the wiki was installed). I’d say
instead “If you need help with XWiki you can contact:”.
Note that I also wrote “XWiki” instead of “your wiki” since the admin of
the wiki would be the one to help with their wiki ;)
Thanks
-Vincent
>
> Note that another alternative is to have this as a tip for the Tip
If the goal is to offer a more general panel listing business offers
then it makes
sense to offer support, hosting, and even other offers.
Thanks
-Vincent
> Let me know what you think.
>
> Thanks,
> Caty
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