Hi all,
Any more votes for this help desk product?
I've installed a version v0.1 of the current prototype at the following
URL on the Mandriva Club:
http://club.mandriva.com/xwiki/bin/view/helpdesk/
In case the vote passes, which I hope :-), we'll need a project code
name for JIRA. I suggest we use the code name "XWITS" for now, standing
for "XWiki Issue Tracking System" and referring to wits... unless you
have better ideas? I'm not sure at which point the help desk and the
issue tracker will differ, but in any case both deal with the concept of
issues.
Cheers
Stéphane
Stéphane Laurière wrote:
Hi all,
This email is a follow up to my previous one titled "XWiki help
desk". I propose you to vote for the creation of a JIRA project for
managing the issues related to an XWiki help desk product. Note that
the tool may be used for creating an issue tracker at some point. The
development will take place in the XWiki sandbox for now.
Preliminary ideas about the product features and about existing
products are available from [1].
[1]
http://www.xwiki.org/xwiki/bin/view/Design/HelpDesk
Here's my +1.
Regards
Stéphane
--
Stéphane Laurière
slauriere(a)xwiki.com
XWiki
http://www.xwiki.com
http://concerto.xwiki.com
http://nepomuk.semanticdesktop.org
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