2 Feb
2010
2 Feb
'10
3:22 p.m.
Hi,
I mean when I know there is no Jira issue at all, as the problem didn't
arise in any of the previous releases. The problem only arises on a version
that hasn't been released.
In this case:
- There is no Jira issue to reopen or comment on
- I cannot open a new bug on Jira (the rules say if the version has not been
released then I shouldn't create a new JIRA issue for reporting the problem)
vmassol wrote:
On Feb 2, 2010, at 2:12 PM, Silvia Rusu wrote:
-----
Silvia Rusu
Tester & Documentation Writer - XWiki
http://twitter.com/silviarusu
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View this message in context:
http://n2.nabble.com/Proposal-JIRA-strategy-for-issues-we-don-t-plan-to-fix…
Sent from the XWiki- Dev mailing list archive at Nabble.com.
Hi,
Here's an excerpt from the set of rules about not creating issues for
unreleased work:
"Imagine that someone has been working on a given issue for a given
version.
Then someone else notices a problem related to the work done. If the
version
has not been released then you shouldn't create a new JIRA issue for
reporting the problem. Instead you should reopen the issue (if it's been
closed) and add a comment to it."
There should be a mention about what to do when you encounter a problem
for
which there is no Jira issue.
You mean when you don't know if there's already a jira issue or not?
Yes sometimes it's hard to know (especially if you're not a developer and
thus not following the devs that happen). In this case you can just create
an issue and the person responsible for it will close it as duplicate for
ex and thus set the "fix for" to "unknown".
Is that what you mean?
Thanks
-Vincent
For example the way I report this is by creating a page on the incubator
in
the "Test" space. There I present the issue, attach printscreens and
mention
the version where I encountered the problem.
If the problem is not fixed in the release I report it on Jira.
Is there a "standard" procedure for this type of situation?
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