On Mar 14, 2007, at 12:36 AM, Sergiu Dumitriu wrote:
Hi,
We're currently using mailing lists and IRC (and person2person
chats) for answering user questions. But:
- IRC has no history (yet; when's that bot coming online?)
- mailing lists are not that easy to browse and search.
I don't agree. What is wrong with this for example: http://
www.nabble.com/XWiki-f2563.html
Should we make a forum for users?
Pro
- One place where users can find information, organized by topics
We already have this:
http://www.nabble.com/XWiki-f2563.html
- Users are used to posting on forums, and we might
get a larger
community
Same. See
http://www.nabble.com/XWiki-f2563.html
Con
- Soon it will get too crowded, and (some) developers won't have
the time to answer all the emails; we need a strong community, and
advanced users knowing the code, and for this we need documentation
As a developer, I'd stick to mailing lists.
As a user, I'd say forum.
What's your opinion?
Mailing list: +1
Forum: -1
We already have the best of both worlds: Users can choose to
subscribe to the mailing list or use Nabble to send emails to the
list even if they're not subscribed to it.
Thanks
-Vincent