Do we need a forum?

Hi, We're currently using mailing lists and IRC (and person2person chats) for answering user questions. But: - IRC has no history (yet; when's that bot coming online?) - mailing lists are not that easy to browse and search. Should we make a forum for users? Pro - One place where users can find information, organized by topics - Users are used to posting on forums, and we might get a larger community Con - Soon it will get too crowded, and (some) developers won't have the time to answer all the emails; we need a strong community, and advanced users knowing the code, and for this we need documentation As a developer, I'd stick to mailing lists. As a user, I'd say forum. What's your opinion? -- http://purl.org/net/sergiu