30 May
2011
30 May
'11
11:34 a.m.
On Mon, May 30, 2011 at 10:23, Vincent Massol <vincent(a)massol.net> wrote:
Hi Caty and all,
On May 27, 2011, at 4:41 PM, Ecaterina Moraru (Valica) wrote:
Hi Vincent,
First of all "XWiki in 5 minutes" is a very broad subject: you can think of
lots of things when you say the name.
We have a specification page at
http://dev.xwiki.org/xwiki/bin/view/Design/XWiki5minutesExperienceMostCommo…
where we suppose to list shortcomings we already know about. Would be very
nice to add more ideas on that list.
Among the listed issues there was the need to understand how things work and
what features you have at your disposal. This proposal is about that need,
having a layered help wizard system that can guide the user in his first
minutes. Is not the whole solution, but is a part of it.
Regarding usability tests: in a distributed - open source community is kind
of hard to do usability tests because you're suppose to be in the room with
the person and observe his interactions with the product. The alternative we
have is to receive mostly written feedback or surveys: about the experience,
about the problems. I agree we can improve in this area and again I'm asking
people to respond to the mail thread
http://xwiki.markmail.org/thread/vcx45otjgjpaca6a
Thanks,
Caty
WDYT?
Hi,
As part of "The first 5 minutes experience with XWiki" project I want to
propose a layered help/introduction wizard:
http://incubator.myxwiki.org/xwiki/bin/view/Improvements/XWiki5MinutesPropo…
It's very nice. The only question I'm asking myself is whether this is
solving a real problem or not.
We haven't done any user survey or usability lab test so I'm not sure we
know what the real problems are when someone starts using XWiki.
What we could imagine though is a 3 step process:
1) we do what we think will improve the getting started experience (what
you've started) with our own knowledge
2) and then we do usability tests based on our improved solution
3) we refactor to meet the discoveries done in step 2
Side note: I remember reading good advice in "Don't make me think" about
usability tests.
WDYT? Is that the approach we'd like to take? It seems a sensible one to me
since I'm not sure it would bring much to do usability tests with the
current XE since we know some of its shortcomings already so better fix
those before that test.
Second remark; your proposal is not touching at any of the existing things
(which btw makes it all the more easy to implement which is nice :)). I'm
just wondering whether we shouldn't also improve underlying stuff. For
example the welcome message doesn't seem very good to me. Another idea is to
make it more clear to users that the home page is a dashboard that they can
edit as a personal dashboard for example. A third idea is to have a help
system in place. Maybe those are things you're planning to tackle just
after?
Thanks
-Vincent
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