Hi Caty and all,
On May 27, 2011, at 4:41 PM, Ecaterina Moraru (Valica) wrote:
Hi,
As part of "The first 5 minutes experience with XWiki" project I want to
propose a layered help/introduction wizard:
http://incubator.myxwiki.org/xwiki/bin/view/Improvements/XWiki5MinutesPropo…
It's very nice. The only question I'm asking myself is whether this is solving a
real problem or not.
We haven't done any user survey or usability lab test so I'm not sure we know what
the real problems are when someone starts using XWiki.
What we could imagine though is a 3 step process:
1) we do what we think will improve the getting started experience (what you've
started) with our own knowledge
2) and then we do usability tests based on our improved solution
3) we refactor to meet the discoveries done in step 2
Side note: I remember reading good advice in "Don't make me think" about
usability tests.
WDYT? Is that the approach we'd like to take? It seems a sensible one to me since
I'm not sure it would bring much to do usability tests with the current XE since we
know some of its shortcomings already so better fix those before that test.
Second remark; your proposal is not touching at any of the existing things (which btw
makes it all the more easy to implement which is nice :)). I'm just wondering whether
we shouldn't also improve underlying stuff. For example the welcome message
doesn't seem very good to me. Another idea is to make it more clear to users that the
home page is a dashboard that they can edit as a personal dashboard for example. A third
idea is to have a help system in place. Maybe those are things you're planning to
tackle just after?
WDYT?
Thanks
-Vincent